Thanks for your help and renting me a car over the summer. I have just got back to Japan and found the slip of paper with the email address so here goes:
After having run into problems with a bigger company which they seemed unable to solve I rang Cheshire Vehicle Hire at Congleton and Tony in next to no time sorted me out a vehicle over the phone with no fuss and no bother whatsoever. Pick-up was quick and easy and the car was fine. Also cheaper than the company I was going to use. Will be using Tony again next time I’m in the UK and need a car.